Eurostars Sofia City

Staff and quality of the room. Cosy atmosphere. Breakfast is great! I sincerely hope that electric smoking is not allowed in the breakfast room (don't know). Bulgaria has a smoking ban in pubic spaces but in the end one can choose between sitting in other people's (heavy) smoke, sit in a room next to the nicotine-obsessed room, or sit in strawberry smoke, because Bulgarians think it is harmless and just like summer air. Fresh air is underappreciated in Bulgaria. I hope this hotel understands this and will separate smoke from smoke-free.

Breakfast was most pleasant. Staff were so friendly. The front desk people Ava and Alex were incredibly helpful and friendly. Location was perfect for Sofia opera’s Ring Cycle. Particularly helpful were dinner recommendations.

Clean and properly decorated. Breakfast was excellent. The receptionist (Kathy) was exceptional, provided excellent alternatives and suggestions of tours. She was so kind. I recommend that when doing reservations at the hotel, the hotel should provide the taxi coordination from the airport to the hotel. We had very bad experience while looking for taxis at airport; they over charged us. This could be a good service to receive from the hotel and receive a room charge for the service.

We arrived in Sofia after a long flight from Montreal, and after having visited Rome. The hotel was everything we expected. It was right in the center of the city and it offered excellent views and services. The staff were very polite and their hospitality was highly appreciated: they let us check out later than expected since our flight was late and we needed more time to refresh before leaving for our next stop in Bulgaria. Plus, they kept our luggage in storage for free for as long as we needed. The spacious room and the huge terrace were excellent for enjoying our stay in Sofia.

The hotel was very nice, in a nice location, with car parking, very nice breakfast and very polite staff! We chose the junior suite since we were travelling with 3 kids (10, 8 and 1.5 years old). The room was roomy and comfortable for all to sleep and run around. Nice coffee and tea add-on in the bar, bath robes and slippers. In general the hotel is a great choice.